Home Up Consumer Seminar Florist Seminar Seminars on CD

The Updated Prince & Prince Seminar:

"The US Consumer Floral Tracking Survey"

Dedicated to helping the US floral industry re-build the floral market .  .  .  holiday by holiday .  .  .   occasion by occasion .  .  .  and through no occasion at all!  (self-usage of floral, and for home decoration)

Prince & Prince (P&P) has surveyed several thousand floral-buying households throughout the US over the past decade, and most recently in 2010.  The P&P analysis & reporting provided in this seminar gives you insightful floral market intelligence and floral-outlet competitive intelligence to assist you in your marketing & business decisions.  The following details the type of market information and analysis provided in this updated P&P seminar.

1. Floral Purchasing Metrics - - Shows you who buys, what they buy, where they buy, and how much they spend? . . . Shows what has changed in consumer floral purchasing (for cut-flowers & indoor potted plants) over the past decade.  .  . from 2000, to 2007, and to 2010!    Consumer floral metrics tracked before & after the US recession!  .  .  .  and findings highlighted for five major regions of the US.

2. Holidays, Events, and Occasions of Floral Purchase - -  Reveals the level of household floral purchasing for Thanksgiving, Christmas, Valentine’s Day, Easter, Mother’s Day, Secretary’s Day, Birthdays, Anniversaries, Parties, Thank-You Gifting, Proms/Dances, Home Decoration, Self-Usage, and 10 other occasions & events, overall, and by specific age, education, income, urban and regional segments.   Shows how household floral purchasing for these floral Holidays, events, and occasions has changed since the US recession, and uncovers opportunities for re-building the floral market to generate more floral sales.

3. Floral Outlet Market Shares - - Answers the question .  .  .  “Of the total pie for consumer cut-flower and indoor potted plant spending, what share do florists and mass-market outlets now claim?”  Identifies specific cut-flower & indoor potted plant shares for Florist Shops, Supermarket Florists, Discount & Super-Discount Stores, On-line (Internet), Garden Centers, Home/Hardware Centers, Wholesale Clubs, National 800 Numbers, Farmer's Markets, Mail-Order Catalogs, Street Vendors, and Convenience Stores.  .  .  and identifies the change in those floral-outlet shares over the past decade, and the change from 2007 to 2010!   Reveals the market strengths and weaknesses of key floral outlets in the US marketplace.

4.   Floral Outlet Positioning - - Shows how consumers perceive the floral-product offerings, selection, services, value and image of florists and mass-market floral outlets (over 30 measures across 10 outlet classes) . .  and reveals how that consumer perception toward the outlets has changed over time. . . Shows the outlets with improved market positioning. . . and those showing declines.    Identifies potential “remedies” to improve an outlet’s market positioning.

5.   Consumer Satisfaction & Buying Intentions at Each Outlet  - - Reveals the floral outlets that most satisfy consumers today. . . and shows those outlets that largely generate dissatisfaction among consumers.   Identifies the floral outlets that are retaining customers with repeat purchasing, and reveals those that are predicted to lose customers.   Also shows those outlets that are gaining and losing floral customers at the same rate (Churning).

6.   Consumer "Drivers" to Floral Purchasing - - P&P not only provides you descriptive information about consumer floral purchasing and perceptions toward the floral outlets, but P&P also creates structural models with the consumer floral database to reveal the floral-product offerings, services, and perceptions of the outlets that drive consumer satisfaction and floral purchasing at the outlets.  .  .  currently, and how that compares to a decade ago.  .  .  Shows the areas where retail florists and floral mass-marketers should now focus to gain floral sales .  .  . and to gain repeat purchasing.   By revealing the priorities of the marketplace (drivers), market opportunities for suppliers, wholesalers, and retailers in serving those needs are readily identified.  

7.   Demographic Profile of Floral-Buying Consumers - - Reveals the key consumer groups that are currently leading the US floral trends.  .  . and shows how they have changed over the past decade, and the change from 2007 to 2010.   Also shows how current floral-purchasing behavior varies across consumer demographic groups (age, income, education, US regions, urbanization, and household-composition groups).   Provides you the “macro” and “micro” view of consumer floral purchasing behavior in the US, and identifies the most lucrative target segments for floral buying!

(MORE DETAILS PROVIDED BELOW)  

Seminar Content: The P&P US Consumer Floral Tracking Survey

Perspectives on the Past!  .   .   .   and Insight to the Future!

    

Tracking US Consumer Floral Purchasing and Evaluating the Key Floral Channels in the US Over the Past Decade.  .  .  2000, 2007, & 2010!

The 2010 Prince & Prince US Consumer Floral Tracking Survey is currently provided as a one-day, on-site seminar presented at your business location (the "Seminar on CD" will be released later in 2012).   Please contact Prince & Prince for seminar pricing and scheduling.   

Seminar Content

Study Objectives & Methods

P&P’s Research Approach

Survey Reliability

Survey Sampling Error

Statistical Significance Tests

Demographic Profile of Survey Respondents

Internet Usage of Survey Respondents

Internet Usage by Consumer Demographics

Profile of "New Entrant" to Floral Purchasing

Profile of Annual Household Floral Spending

Annual Household Floral Spending by Consumer Demographics

Profile of Floral Product Purchasing

Floral-Product Purchases by Consumer Demographics

Cut-Flower Purchases

( Cut Roses, Bouquets, Arrangements, Corsages, Stems to Arrange )

Potted Plant Purchases

( Azalea, Potted Mum, Dish Garden/ Planter, Poinsettia, Easter Lily, Potted Orchid, Green Plant, Potted Spring-Flowering Bulbs )

Floral-Product Purchases by Historical Demographics

Floral-Product Usage: Holidays, Events, & Occasions of Floral Purchase ( 24 Categories )

( Birthday Gift, Valentine's Day, Party Decoration, Thanksgiving, Mother's Day, Anniversary, Get-Well Gift, Home Decoration, Funeral Tribute, Office Decoration, New Baby Gift, Thank-You Gift, Christmas, Secretary's Day, For Myself, Easter, Romantic Gift, Cheer-Up Gift, Host/ Hostess Gift, Co-Worker Gift, For Church/ Synagogue, Halloween, Wedding Ceremony, Proms/ Dances )

Floral-Product Usage ( Holidays, Events, & Occasions ) by Consumer Demographics

Floral-Product Usage by Historical Demographics

Outlet Shares of Total Household Floral Spending

 ( Florist Shops, Supermarket Florists, Discount & Super-Discount Stores, On-line (Internet), Garden Centers, Home/ Hardware Centers, National 800-Numbers, Farmer's Markets, Wholesale Stores, Street Vendors, and Convenience Stores )

Key National & Regional Businesses Named by Households

Outlet Shares of Household Cut-Flower Spending

Historical Outlet Shares of Household Cut-Flower Spending by Demographics

Outlet Shares of Household Potted Plant Spending

Historical Outlet Shares of Household Potted Plant Spending by Demographics

Definition of Floral Outlet Performance Factors (15 Factors)

Modeling Consumers’ Behavior

( Structural Equation Model of Performance Factors as Drivers to Floral Buying/ Consumer Satisfaction )

Identification of Key Drivers to Floral Buying/ Consumer Satisfaction

Drivers to Buying/ Satisfaction by Demographics

Floral Outlet Performance (15 Performance Factors)

Floral Outlet Performance by Consumer Demographics

Historical Outlet Attribute Scoring

Historical Outlet Scoring on "Value" Attributes

Historical Outlet Scoring on "Over-Priced" Attributes

Historical Outlet Scoring on "Poor Quality" Attributes

Historical Outlet Scoring on "Sales Assistance/ Courtesy" Attributes

Historical Outlet Scoring on "Delivery of Custom Orders" Attributes

Historical Outlet Scoring on "Plant Quality & Selection" Attributes

Historical Outlet Scoring on "Lacking Desirable Colors" Attribute

Historical Outlet Scoring on "Fashionable Colors" Attributes

Historical Outlet Scoring on "Unusual Flowers" Attributes

Historical Outlet Scoring on "Useful Web Site/ Catalogs" Attributes

Historical Outlet Scoring on "Ease of Buying" Attribute

Historical Outlet Scoring on "Do-It-Yourself Flowers" Attribute

Historical Outlet Scoring on "Premium Pricing" Attribute

Historical Outlet Scoring on "24-Hour Access" Attribute

Historical Outlet Scoring on "Bouquet Selection" Attribute

Consumer Satisfaction with Floral Outlets

Consumers’ Future Purchasing Intentions from Floral Outlets

Consumers’ Future Purchasing Intentions by Demographics

Q & A Session

The P&P US Consumer Floral Tracking Survey is Based on Randomly-Selected Floral Buying Households Throughout the US

( 1,065 Households in 2000, 1,208 Households in 2007, and 1280 Households in 2010 )

 

On-Site Seminar Scheduling

Call or e-mail Prince & Prince to schedule the US Consumer Floral Tracking Seminar at your business location.

The complete seminar is about 5 hours in length,  but the seminar can range from 2 to 5 hours, depending on the number of topics covered  ( see above ).

The seminar can be presented to you management team, and wholesalers may invite several of their core florist customers to the presentation for added insight ( at no additional charge ) , and to build loyalty with those florist customers.

Prince & Prince provides all the presentation equipment; all that is required is a large screen or a flat, light-colored wall.

Seminar fees vary depending upon the size of the seminar audience, or if the presentation is made to multiple groups.  Contact Prince & Prince for information on seminar fees.

 

Prince & Prince, Inc.  PO Box 2465,  Columbus, OH  43216-2465       phone: 614-299-4050;  

  E-mail: FloralMktResearch@att.net

 

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